Shipping and Returns
If this product appears to be damaged when received please note on shipping service provider’s paperwork that the package was found to be damaged upon receipt if you are there when it is delivered. If the product is found to be defective call our toll free number 1-866-763-3338 to report the problem, obtain a Return Material Authorization (RMA) number and return shipping address. Any returns must show the RMA number on the outside of the packaging of your return, we will not accept a return without a RMA number.
Please make sure the product is packaged to prevent damage in transit, you may wish to use packaging services available through your shipping service provider. We may refuse to receive product that is damaged in shipping, so it is recommended that you consider insuring any product with a value exceeding $100 with your shipping service provider. Do not ship returns COD as COD shipments are not accepted. Upon receipt and examination of your return we will issue credit or send a replacement.